

The prices you see are the prices you pay and include standard postage. We ship worldwide via priority air mail which means packages usually arrive within 7-10 days, often less, but they are not officially late until 3 weeks has passed, and (although they typically leave UK the same day or next day) a few do take this long or longer, depending on the receiving country (Canada can be particularly slow).
On top of standard postage charges we add..
Tracking charges from Royal Mail parcels (US$8 per parcel). These are required for parcels to US, and for most shipments to the EU to allow us to prepay the VAT and Tariffs, and recommended for other countries.
Plus:
On US shipments, the recently added Tariffs (10% of order value plus $1 per parcel).
On Australian shipments, GST (10% of order value), plus Royal Mail postage surcharges.
On Canadian shipments, Royal Mail postage surcharges.
On EU shipments, VAT at the customer’s country rate. Since the imposition of a 3 Euro per parcel tariff on all EU shipments on July 1st 2026, we use a shipping method that prepays the VAT and tariffs on your behalf, so you should have noting to pay. This does not work for Greece or Romania, so you will probably end up being charged for collecting your parcel.
We do not charge tracking or postal surcharges for new customers for their first month.
The requirements for small parcel air mail other than to USA, and with prepaid tariffs to the EU, mean that orders greater than 1.9kg (including cones and packaging) need to be split into two or more parcels. US and most EU shipments can usually be up to 5kg per parcel, but for the EU there is an additional value requirement - parcels above 150 Euros will also be split.. Although we usually ship parcels from the same order at the same time (unless you ask us not to), they may arrive on separate days. We can also ship large orders in one package by courier if required, for an extra fee.